Privacy Policy

Last updated: April 28, 2026

SBI Software (“SBI Software,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information we collect when you visit sbigrower.com (the “Site”), how we use it, who we share it with, and the choices you have. By using the Site, you agree to the practices described here.

1. Information We Collect

Information you give us

When you contact us, request a demo, sign up for our newsletter, fill out a form, or send us feedback, we collect the information you choose to provide. This typically includes:

• Name and job title
• Business name and operation type
• Email address and phone number
• Mailing address (when you provide it)
• Any message, comment, question, or details you include

Information collected automatically

When you visit the Site, certain information is collected automatically by your browser, our hosting providers, and analytics tools, including:

• IP address and approximate location (city/region)
• Browser type, operating system, and device information
• Pages visited, time spent on pages, and referring URLs
• Date and time of visits
• General navigation and interaction data (e.g. clicks, scrolls)

Information from cookies and similar technologies

We use cookies and similar technologies to remember your preferences, understand how the Site is used, and improve your experience. See Cookies and Tracking below for details.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries, demo requests, and messages;
• Provide information about SBI Software products and services you’ve requested;
• Send occasional updates, newsletters, or product information (only if you’ve opted in);
• Operate, maintain, and improve the Site and our services;
• Understand visitor behavior so we can make the Site more useful;
• Detect, investigate, and prevent fraud, security incidents, or abuse;
• Comply with legal obligations and enforce our Terms of Use.

3. Cookies and Tracking Technologies

A cookie is a small text file stored on your device when you visit a website. The Site uses cookies and similar technologies (such as web beacons and local storage) for purposes including:

• Strictly necessary: to enable basic Site functionality;
• Analytics: to understand how visitors use the Site so we can improve it;
• Preferences: to remember choices you’ve made (such as form input).

Most browsers let you control or disable cookies through their settings. If you disable cookies, some parts of the Site may not work as intended.

We do not currently respond to “Do Not Track” (DNT) browser signals, as no consistent industry standard for DNT has been adopted.

4. How We Share Information

We do not sell or rent your personal information. We share information only in the following circumstances:

• Service providers: with vendors who help us operate the Site and our business (such as hosting providers, email delivery services, analytics providers, and form-submission services). These providers are bound by confidentiality and may only use the information to provide services to us.
• Within SBI Software: with our team members who need access to fulfill your requests, support our customers, or operate the business.
• Legal compliance: when required by law, subpoena, court order, or other legal process, or to protect the rights, property, or safety of SBI Software, our customers, or others.
• Business transfers: in connection with a merger, acquisition, financing, reorganization, or sale of assets, in which case the acquiring entity will be bound by this Privacy Policy or notify you of any material changes.
• With your consent: any other sharing that you specifically authorize.

5. Third-Party Services

The Site may include links to third-party websites or use third-party services (such as analytics tools, social media plugins, or embedded content). Those third parties have their own privacy practices and we are not responsible for them. We encourage you to review the privacy policies of any third-party sites or services you interact with.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law (for example, for tax, accounting, or other legal obligations). When information is no longer needed, we either delete it or anonymize it so it can no longer be associated with you.

7. Security

We use commercially reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we work to protect your information at every step.

8. Your Rights and Choices

Depending on where you live, you may have the right to:

• Request a copy of the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your personal information;
• Object to or restrict certain processing of your personal information;
• Opt out of marketing communications at any time (every marketing email contains an unsubscribe link);
• Withdraw consent where we rely on consent to process your information.

To exercise any of these rights, contact us using the information at the end of this policy. We will respond within the time required by applicable law. We may need to verify your identity before fulfilling your request.

9. California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) give you specific rights regarding your personal information, including the rights to know, delete, correct, and opt out of the “sale” or “sharing” of personal information. SBI Software does not sell personal information.

To exercise your California rights, contact us using the information below.

10. Children’s Privacy

The Site is intended for business use and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

11. International Visitors

The Site is operated from the United States. If you visit the Site from outside the United States, please be aware that your information may be transferred to, stored in, and processed in the United States, where data protection laws may differ from those in your country. By using the Site, you consent to this transfer.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. When we make changes, we will update the “Last updated” date at the top of this page. If the changes are material, we will provide a more prominent notice (such as a notice on the Site or, where required, an email).

Your continued use of the Site after we publish changes means you accept the updated Privacy Policy.

13. Contact Us